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The New Phone Galaxy S10 5G took only a few days to face its first big release

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New Phone Galaxy S10 5G

The New Phone Galaxy S10 5G took only a few days to face its first big release

Samsung will soon launch the Galaxy S10 5G in the United States, but the phone is already available in Korea, one of the country's top three airlines. 

However, regardless of the appearance of the Galaxy S10, the Galaxy S10 5G is not ideal, according to complaints from early users. 

That's because the phone is having trouble hanging in with 5G connections, and the connection fails completely when trying to go back to 4G LTE.

Report from Korea Business says that the Galaxy S10 5G users complain about data issues, but airlines and Samsung claims that there is not much to be done to solve the problem.

Users switched to social media to complain of data service outage when the phone goes from 5G to 4G


A multiple reboot is required to connect to a 5G network again once the phone fails at first. 

Delivery between 4G and 5G should be seamless and can not be detected by the user, but this does not happen.

"It's normal for smartphones to switch between 5G and 4G so normal that users can not notice it, just as they do not feel any delay or temporary phenomena when switching between 3G and 4G," according to business reports Korea. 
"The Galaxy S10 5G is loaded with a single 4G antenna and a 5G antenna for simultaneous 4G signal reception where there is no 5G connection, which is separate from the fact that the 5G signal is not captured in the first place or the 5G speed is slow for the smartphone because of the 5G coverage limitations."

Consumer complaints appear to be escalating, but carriers and Samsung are "shirking their responsibilities and failing to provide appropriate countermeasures," the report says. 

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Samsung has updated the phone software, and that's all it seems. 
At the same time, carriers have updated their base station software, and some business Korea has reported that there are no complaints after the update.

An unnamed industry expert explains that the problem is not in the number of 5G base stations, but operators have not improved their networks to handle the 4G-5G switching smoothly.

Verizon is expected to launch the phone in the United States next month, and then we will definitely find out whether Verizon's 5G network is better with the Galaxy S10 5G, or if similar problems arise.

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